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Terms & Conditions

Welcome to our website and thank you for reviewing our terms and conditions page.

Please note that we accept orders only on the basis that you have read, understood and are in agreement with all our terms and conditions as laid out below.

The minimum legal age to purchase a BB gun is 18 years (however, you can operate a BB gun if under 18 years of age if supervised by a responsible adult). Always wear eye protection when around BB / Airsoft guns). Do not proceed with a purchase if you are under 18 as you are breaking the law by doing so. The following are the list of terms and conditions surrounding the purchase, delivery, warranty, usage and the returns policies of airsoft guns sold on our website. If you buy from our website you are agreeing to these terms and conditions and are confirming that you are 18 years or above.

BB Gun or Airsoft Gun Usage.
Airsoft guns are imitation weapons that resemble actual weapons and are a source of entertainment only. In no case should BB guns be used otherwise. CheapBBguns.co.uk offers BB guns exclusively to airsoft players and we hope that you consider all the current laws surrounding the use of airsoft guns in different situations.

BB guns should not be carried in public and should be well concealed and wrapped up during transit. Guns must not be pointed or fired at any human, living animal or for safety reasons, any type of target that may cause the BB (ammo/projectile) to ricochet in any direction, as this may cause damage to an unintentional target, including your eyes. Eye protection must always be worn by the person using a BB gun as well as by all other people within a potentially harmful radius. If there are members of the public within an unsafe range, do NOT use the gun. Also, just because someone is standing behind the person using the BB gun, does not mean that the person is out of the danger zone, as he/she could very easily be injured by means of a ricochet. Law states that you should not cause distress to any member of the public or create a situation where member/s of the public feel at risk or are distressed - This goes for the use of your Airsoft / BB gun too. It is the responsibility of the buyer and user to ensure that they comply with current legislation.

Terms of Website Use.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following and above terms and conditions of use, which together with our privacy policy govern Cheap BB Guns UK's relationship with you in relation to this website.
The term "Cheap BB Guns UK" or "us" or "we" refers to the owner of the website whose registered office is to be advised. Our company registration number is available upon request. The term "you" refers to the user or viewer of our website. The term "item" or "product" refers to a product offered for sale on our website.
Prior to finding airsoft guns of your choice from CheapBBguns.co.uk, please read all the terms and conditions pertaining to the use and purchase of this website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement and are used in the appropriate manner.
  • This website contains material, which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the UK and you must also be aware that it is the responsibility of the customer (you) to ensure that you fully comply with the governing laws of your residence relating to the purchase/usage area in relation to the ownership, purchase or usage of any of our products.

Free £5 Voucher Terms and Conditions.
Every new customer will receive a £5 electronic voucher by means of a discount code, by email within 48 hrs of placing and paying for their first order. This discount code will entitle the customer to £5 off on their next order of over £50, and £10 off on any order of over £100. If you do not receive your discount code by email within 48 hrs of completing your first order, please email us at [email protected] stating your initial order number and we will send this to you.
Credit/discount is only applicable on your second order placed with us when using the discount code. Your second order must total £50 or more, exclusive of postage and packaging costs for the credit/discount to be applied. You will also receive over 1000 different printable targets complimentary and absolutely free with every order, and a free P698 handgun worth £12.99 with any order of over £35, exclusive of postage and packaging costs.
Due to the nature and use of our products, it is advised by the website management that in the unlikely event of your product failing to work, we can only offer a replacement or a refund within 14 days of the date of receipt of the purchased item. You are agreeing to these terms and conditions when you purchase our products, so please do not be offended if a refund or replacement is refused after 14 days of your receipt of the purchased item. Please see below for more details on our refunds and returns policy.

Power Rating.
Please note that the FPS or other measures of speed or velocity (feet per second, meters per second etc) stated for all models featured on our website are based on the information provided to us by our suppliers/other sources and have not been personally chronograph tested by us. All FPS ratings are not guaranteed to be correct or accurate and may differ slightly from model to model of the same type due to minor manufacturing variations in the guns. The FPS ratings stated on our website, www.cheapbbguns.co.uk, are to be used only as a rough guide, and it is understood that we cannot guarantee the accuracy of any such information (FPS rating or otherwise) stated on our website. Should your product fail to meet the approximate FPS quoted on our website, please feel free to get in touch to provide us with this valuable feedback to help us improve the accuracy of our website and your shopping experience. You may request to return any item which you do not feel meets the expected standard, for a full no quibble refund - We appreciate your feedback.

Warranty / 60 day money back guarantee.
If the airsoft guns provided by CheapBBguns.co.uk are jammed due to reused BB pellets, we are not responsible for damages. All damages caused to the BB gun due to tampering, misuse or accidents will render the warranty null and void, and no further replacements or refunds will be applicable. We offer a 60 day warranty and money back guarantee as standard on all goods commencing from the date of delivery. Additional 12 month and 24 month warranty is available via our partners at Airsoft Insurance Limited - Please email us if you would like an extended warranty or for more details. All product returns (due to faults or dissatisfaction with the product), must be returned in their full and complete original packaging. Any product purchased from us must not be dismantled, painted or altered in any way, as this is against the law. We will under no circumstances accept returns nor will we issue a refund for products that have been misused, painted, altered or dismantled as this voids warranty immediately. If you are not happy to accept these terms and conditions, do not proceed with your purchase. Purchasing from us confirms that you agree to these terms and conditions

Refunds and Returns Policy.
You may return any unopened item within 14 days of receiving it, for a full refund. We will refund your credit/debit card, PayPal account etc once we have received and processed the item (please allow up to 14 working days for processing).
We offer a 60 day warranty from the date of delivery of the product purchased from our website. Upon receipt of returned items, our inspection team will assess the product for potential misuse and inferior ammo usage. From years of Airsoft experience, it has become clear that by far, the majority of the faults come from gun jamming due to the use of low quality ammunition and not because of a manufacturing defect in the BB gun itself. It is recommended that you only use ammo purchased from our website. Also, do not reuse ammo that has been already fired, as the stress of firing makes the used round much more susceptible to fragmentation/warping, resulting in gun jamming. If the item appears faulty owing to a manufacturing defect and is reported within the above stated time, we will send you a replacement for the item. All product returns (due to faults or dissatisfaction with the product), must be returned in their full and complete original packaging. Any product purchased from us must not be dismantled, painted or altered in any way, as this is against the law. We will under no circumstances accept returns nor will we issue a refund for products that have been misused, painted, altered or dismantled as this voids warranty immediately. We do not offer refunds for the postage on returned items whether they are being returned due to a fault or for any other reason. If you are not happy to accept these terms and conditions, please do not proceed with your purchase. Refunds will be made in full for the price paid for any items which are retuned. Postage costs will only be refunded if all items purchased within that same order are returned. If one or more items from an order are retained by the customer, only the value of the returned item/s will be refunded and no refund will be made on the postage cost. Please only proceed with your order if you agree to these terms. Purchasing from us confirms that you agree to these terms and conditions.
To submit a return, please contact us by email at [email protected]. In the event of a fault, we will provide you with a prepaid returns label so you can return the faulty item. It is the customers responsibility to then bring the item/s to the post office so they can arrange the return of goods to us. If an item is not faulty, any return postage cost will be paid for by the customer. By agreeing to our terms and conditions, you agree to the above.

Low Price Guarantee.

At Cheap BB Guns UK, we always strive to stay competitive with our prices and aim to provide you with the best quality products at the lowest prices we can. If you find one of our products cheaper online elsewhere, please let us know and we will do our best to beat the price. 

Delivery.
We dispatch all items as soon as possible (usually within 24 hours of you placing your order). Delivery usually takes a maximum of 4 days from the date of dispatch and all orders are dispatched by fast tracked recorded delivery. Please read our full delivery and returns policies for more information.
Delivery delays are possible due to circumstances outside of our control, but we’ll always chase your order with our postage agents within 24 hours of a notification of non-delivery.

Free pistol if you spend over £40.00.
The free pistol will automatically be included in with your order if you spend over £40.00 on products (exclusive of postage costs). If you choose to apply a discount to your order (possible by either signing up to our competition or by signing up to our newsletter) and this brings the total amount you spend below the £40.00 threshold to qualify for the free handgun, then it will not be included. To clarify - If your order is over £40.00 but for example, a 10% off code brings the amount you spend to a total value under the £40.00 threshold, you must either choose between receiving a free handgun, or receiving 10% off. The free handgun will only be included if you spend over £40.00 on products. In the unlikely event that the P698 handgun is out of stock, we will automatically include in its place, another model of equal value. Please only proceed with your purchase if you agree to these terms.

Newsletter.
By subscribing to our newsletter you agree that we can send you messages relating to offers, marketing or news that we feel may be of interest to you. You can unsubscribe to these messages at anytime by clicking on the ‘unsubscribe’ section at the bottom of the email.

Reversal of payment for goods
Should you initiate a reversal of payment for goods (by either PayPal, card payment, bank transfer or any other form of payment) where goods have been delivered to you but not returned to ourselves, we reserve the right to pursue legal action against you to recover all funds in question. All products that are not paid for are the property of Cheap BB Guns UK. Should you reverse a payment made for goods after receipt of said goods without returning the product/s, we will initially email you to attempt to resolve the matter. If we do not receive a response after 7 days, we will contact you again by email. If no response has been received after 14 days from the date of our first email to you, we will pass the case onto out debt recovery agents and the local police authority. Please note that this process may result in additional costs borne by the buyer in question. By agreeing to our terms and conditions upon purchase, you agree that in the event that the above process is initiated, we have the right to pass on your full order details (name, email address, phone number, residential address and product order information including but not limited to product names and values) onto our debt recovery agents.

Monthly Free Gun Prize Draw for Newsletter Subscribers.
If you are currently subscribed to receive our newsletter, you will receive one free entry into our monthly draw to win a free gun. The winner will be chosen at random on the last day of each month and sent a one-time discount code by email, allowing a 100% discount when placing an order for their free gun. The gun type and model will be at the sole discretion of CheapBBGuns, is not exchangeable for any other product nor can it be returned or exchanged for its cash value. This competition is only open to UK residents. If your email address is selected at random and you live outside of the UK, we will
not be able to send you a prize.
WARNING: The Manufacturer or Retailer shall NOT be held responsible or liable for any consequential, direct or indirect or special loss, damage, injury or accidents caused by the use of the products that are purchased. In ALL cases the purchaser or user assumes full responsibility and all risk associated with the use of our products.

The above terms and conditions are the sole copy written property of cheapbbguns.co.uk. Unauthorised use of the material, in whole or in part, will amount to copyright infringement, giving cheapbbguns.co.uk the right to pursue legal action against the infringing party.